It’s estimated that around a quarter of heat in our homes is lost through the roofs of uninsulated properties* – have you thought about how much energy is lost in your home?

Insulating your home

As part of our commitment to helping the people of Plymouth stay warmer and save money on their energy bills, we’ve teamed up with British Gas to insulate eligible homes across the city to help you reduce the amount of energy that is used and wasted in your home.

Free or subsidised loft and wall insulation

Through the government’s Energy Company Obligations (ECO) scheme, British Gas is insulating eligible homes to improve their energy efficiency and reduce their carbon emissions with the help of free or subsidised insulation. 9 out of 10 homes will be eligible for cavity wall insulation and loft insulation – completely free of charge. We are also able to offer grants towards the cost of solid wall insulation.


The home insulation scheme is open to all private households across the city – whether you’re a homeowner, landlord or tenant. You don’t have to be a British Gas customer either or take out any other product or service to benefit from the scheme.

To see if you’re eligible for free cavity wall and loft insulation, book your free home energy survey today by calling British Gas on 0800 294 9159. Please note you do not need to be a customer of British Gas to have a survey.

To see if you’re eligible for a grant towards the cost of solid wall insulation call our team on 01752 477997.

*Source: **British Gas installs in mainland Great Britain only. Not all homes are suitable for external solid wall insulation. Customers will only be eligible for the external wall measures recommended by our appointed surveyor. Tenants must seek landlord’s permission. Limited availability. Offer is subject to change or withdrawal at any time. Green Deal cashback subject to government terms and conditions †Phone lines are open Monday-Friday 8am-8pm Saturday 8am-4pm, closed on bank holidays. Calls may be monitored and/or recorded for quality assurance and compliance processes.